Cozee Care - Disability Services Operational Platform
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Executive Summary
The Challenge
The client relied on manual, disjointed processes for scheduling and tracking sensitive patient workflows, causing operational bottlenecks and increasing data vulnerability risks in a highly regulated healthcare environment.
The Impact
Engineered an enterprise-grade internal management platform that completely automated scheduling and streamlined data handling, reducing manual scheduling errors to zero while ensuring full compliance with Australian disability service standards.
100% data confidentiality maintained
Automated daily operational workflows
Zero-trust RBAC integration
WCAG 2.1 AA accessibility compliance
Zero manual scheduling errors
Technical Deep Dive
System Architecture
Built using Next.js for high accessibility standards (WCAG 2.1 AA compliance) and NestJS with PostgreSQL for concurrent API operations. Implemented strict role-based access control (RBAC) via JWT authentication and NestJS Guards to protect high-confidentiality healthcare records. Designed database schema to handle sensitive patient data with proper encryption at rest and in transit.